“Is there a tip in how to do that? There is. It comes from a book a little bit less known called Leadership and Self-Deception by the Arbinger Institute. But basically, you have to see the person as a human, not as a machine to fix.”
Recommended
Back
Books · Leadership & Management
Leadership and Self-Deception: Getting Out of the Box
Mentioned 1 time on 1 show. Most recently heard 28/10/2026.
Every quote is verbatim and timestamped, and checked before it appears. Sponsor reads are left out. How we check
1 Mention Across 1 Episode
Open the episode page →